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Frequently Asked Questions
Most asked questions by our users.
List of supported/compatible web browsers
Supported web browsers are those on which regular tests are executed. We recommend using them for a better experience with the solution. Compatible web browsers are those we've stopped carrying out tests on. But they might work. Chrome 71 and later Firefox 63 and later Firefox ESR 60 and later Safari 12 and later Edge 17
Here is a set of key documents to consult for a better experience with Beekast. User's guide v.6: Download Beekast technical support and Tips : Consult Flows opening requirements : Consult
F.A.Q. How does it work?
Email address verification. To complete the sign-up process, quickly confirm your e-mail address in 7 days. Otherwise, you won't be able to access your account. It will be necessary to re-connect to your account and click "Send me back the confirmation e-mail". Then, go back to your e-mails and click on the link to complete the process. Limit of participants per session. The count of participa
Technical support and Tips
Technical support and Tips Contents Best practices and tips Slides projection Wifi prerequisites Prerequisites for users Tips and management of technical issues 1. BEST PRACTICES AND TIPS We recommend to do full-scale prerequisite tests (testing the hardware, the Internet connection, and your session with another user at least as a participant) at l
Change the language
Want to change the language? To do this, just click on the bubble : On the bottom-left corner of your account, then select the language ( on computer ) *On the upper-right corner of your account, then select the language ( On mobile )
Flows opening requirements
To the IT Department To enable your co-workers to use the service my.beekast.com in the best conditions, here are the necessary flow openings. To access the application All the FQDN must be accessible on ports 80 (http) and 443 (https). Requirements: Beekast recommends to check the support of websockets to ensure the proper functioning of the application if a proxy is used. . If a DLP system is set, be careful not to inject into the frames of websocket so as not to block the opera
FAQ Microsoft Teams
FAQ Microsoft Teams Can't find Beekast in MS Teams' app store? Your MS Teams' subscription does not allow you or your company prevents users from accessing some apps. Please check first with the IT of your company in order to get all/some rights. Impossible to see all my sessions as on Beekast's interface Yes, that's normal. Once in Teams, you can access the list of your sessions (only these which you're Owner or facilitator on). It's not the page "My sessions". Note that you cannot create a