FAQ Subscriptions, Payments, Invoices

Pricing & Subscriptions

Consult our plans and select the best one.

Where can I find the offers? 

It's easy! Please, click HERE to consult our pricing page.

What do mean by "per host/month"?

A Beekast account is a nominative account. Otherwise, the holder of an account cannot share their credentials with another individual. 
Three roles are available in Beekast: The Organiser (creator and host of a session), the facilitator (co-host), the participant (your audience)
The credentials and passwords of an account cannot be shared, in regards to our Privacy policy and Terms.
The features are available according to the taken subscription. Please, click HERE to consult our pricing page.

Please note that our monthly plans will be unavailable from the 11th of October, 2021

Where are the monthly plans? Only yearly plans are visible.
Once on the pricing page, click on the toggle button to select the billing cycle.

What is available in a free account? 

The duration of your free account is unlimited. You can host as many sessions as you wish with only two (2) participants. This is a discovery offer to help test the basic features. You don't need a credit card to create a free account. Our Free training sessions, Help center, and inspirations' website are available.

How to cancel subscriptions?

Subscriptions on Beekast are renewed automatically unless you unsubscribe.
You can cancel your active subscription at any time.
  1. Click on your avatar at the bottom left of your account.
  2. Click on "My account"
  3. Click on "subscription", and click on Cancel subscription.

When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid. 

What are the accepted payment methods? 

Here are the different payment methods:

  1. Bank transfer
  2. Credit cards for online payments
  3. Cheque

How to consult my billing? 

Only online payment invoices are available directly in the section "Billing" of your account.
  1. Click on your avatar at the bottom left of your account.
  2. Click on "My account"
  3. Click on "Billing".
Subscriptions on quotations and invoices are sent by our billing department to the address agreed at the beginning of the contract. 

Where are the terms? 

Click HERE to consult our Terms.

    • Related Articles

    • FAQ Teleworking

      Are your teams scattered? Do you need to bring them together virtually to collaborate? With Beekast’s interactive activities, organize and lead efficient and interactive meetings, co-creation workshops, and training sessions remotely. The result: ...
    • F.A.Q. How does it work?

      How does it Work? Email address verification. To complete the sign-up process, quickly confirm your e-mail address in 7 days. Otherwise, you won't be able to access your account. It will be necessary to re-connect to your account and click "Send me ...
    • FAQ Beekast & video conferencing tools

      Being heard and seen during remote work are essential. Here are some tips and tricks to better use Beekast with a video conferencing tool.  Is there a video conferencing system in Beekast? There is no video conferencing system integrated into ...
    • Common issues

      ​Common issues with the tool Beekast are understandable and they can be fixed easily. Here is a list of some problems already experienced and how to solve them. "An error occurred" appears when I try to log in That means your password is wrong. Try ...
    • Popular Articles

    • Change my Beekast password

      From your "My account" space, you can change your password. To do so : Click on your avatar at the bottom left of your Beekast interface and then on "My account ". Then click on the heading "Security ". Fill in the fields "Old password" and "New ...
    • Live session

      The projection mode Make sure that your device is connected to a Tv set or a projector. Read more on the Extended desktop Once your session is ready, click on Live session in the upper-right corner of the session. A new tab will be open next to the ...
    • Discussion: More collaborations and interactions

      The Discussion is the space dedicated to increasing interactivity during your meeting and enabling participation. Contributors can post their messages, comments. Ideal for Q&A sessions! Publish a message Post a message 300-character message Attach an ...
    • Scoring systems in Beekast

      Two scoring systems to engage and evaluate your audience. The Bees and the Points The Bees They are simply a scoring type used to rate the engagement of your audience. It shows the level of participation and interaction of each participant. The ...
    • How to add a facilitator

      Add an facilitator to manage your session while you will be presenting. Adding facilitators is an option available to the Pro version. The facilitator can manage a session: Import/edit/remove slides and activities, start/close activities. moderate ...