FAQ Subscriptions, Payments, Invoices
Where can I find the offers ?
You can view our different offerings and their features by clicking HERE and dragging the following page down.
What does mean by "per host/month" ?
We are referring here to a Beekast account. Each Beekast account is nominative and owned by one person only. In other words, one subscription per owner.
On Beekast, there are 3 roles: the owner or organizer (the person who creates the session and potential moderator), the moderator or facilitator (a person added to the session in order to co-lead or co-manage the session), and the participants (your audience).
Account IDs and passwords cannot be shared in accordance with our TOS and for the security of your data.
The features are available according to the subscription chosen. Consult the pricing page by clicking HERE.
How to cancel subscriptions ?
You can cancel your subscription directly from your account settings. To do so:
Click on the profile bubble at the top right of your screen
Click on My Account
Go to the Subscription and billing section
Then click on Cancel subscription
What are the accepted payment methods ?
You can pay your Beekast subscription via different means:
Bank transfer (for online payments)
Credit card (for online payments)
How do I change my payment method ?
Please note that the modification of the payment method is only possible for subscriptions taken online. To do so :
Click on the profile bubble at the top right of your screen
Click on My account
Go to the Subscription and billing section
In the Payment Method section at the top right of your screen, click on Modify.
You will be able to enter your new payment method information
How do I access my invoices ?
You can view your payment information and invoices by going to the Subscription and billing section (only for subscriptions taken online). To access it:
Click on the profile bubble at the top right of your screen
Click on My Account
Go to the Subscription and billing section
Where are the terms ?
You can find the general conditions of use of the Beekast solution by clicking HERE, you can also find it at the bottom of our pages.
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