Change or reset my Beekast password
Change my password
- Click on your profile (the avatar in the bottom-left corner) from the account homepage.
- Or click on the top-right corner while logged in, then go to the “My Account” section.
I. Select the Profile section
II. Next, select Update Password.
III. Fill in the “Old Password” and “New Password” fields. Make sure the new password meets the required criteria.
IV. Click Update
A banner will indicate that your password has been successfully updated.
Forgot your password process
You forgot your password or can’t connect to your account?
Follow the forgotten password procedure. First, fill in your email address in the Email field. Then, click on Forgot your password?
- A new page will appear; click on Send.
- You will receive an email inviting you to reset your password. Go to your mailbox and click on Reset my password.
- Fill in the new password and click on Send.
- Go back to the sign-in page, and enter your email address and new password. Your password is reset, and you will have access to your Beekast account.
If you are logged in via your company's SSO (Single Sign-On), you don’t have a password registered on Beekast.
Why can I not change my password?
You have followed the steps above, but when you get to the Username and password page, you only see your email address?
If you encounter this situation, it means that you have chosen to log in via a social network (Google, Microsoft) or via your company's SSO when creating your Beekast account. This means that your Beekast account does not have a classic password, so you will not be able to change it.