Get technical support for Beekast
Get technical support for Beekast
Your first resource for technical support is your IT admin, who manages Beekast's settings for your organization. They can work with us to solve any problems you're having.
If you don't have access to an IT service.
Desktop: click on the question mark in the upper-right corner so that you can consult our Tutorials, our Help Center, or the F.A.Q.
Mobile: click on the bubble at the upper right corner, then click on Help to access the Help center and the F.A.Q.
Can’t find what you’re looking for? Click on the life belt in the upper right corner of your Beekast account, then on Live chat to access the support team.We are available from Monday to Friday, 8 a.m. to 7 p.m. (Paris Time) Try our ready-to-use templates to get a quick start to or reinvent your meeting activities in Beekast. Follow the guide to run effective and collaborative meetings. Click HERE
Technical support and Tips
Technical support and Tips 1. BEST PRACTICES AND TIPS To ensure an optimal use We recommend doing full-scale prerequisite tests (testing the hardware, the Internet connection, and your session with another user at least as a participant) at least an ...
How to use the integrated tutorial?
How does it work? Here is an integrated tutorial to handle the tool as quickly as possible. Get started with Beekast step by step. First step To start, click on the Question mark in the upper-right corner of the page, and click on Tutorials. Getting ...
Get inspired by the templates of activities!
Inspiration site & Templates Our inspiration website is your Beekast coach We’re proud to introduce the Beekast Inspirations website. Its goal: to give you new activities that will make your meetings even more effective. Are you scheduled to host a ...
Flows opening requirements
To the IT Department To enable your co-workers to use the service my.beekast.com in the best conditions, here are the necessary flow openings. To access the application All the FQDN must be accessible on ports 80 (http) and 443 (https). Requirements: ...
List of supported/compatible web browsers
Supported web browsers are those on which regular tests are executed. We recommend using them for a better experience with the solution. Compatible web browsers are those we've stopped carrying out tests on. But they might work. List of the web ...
Change my Beekast password
From your "My account" space, you can change your password. To do so : Click on your avatar at the bottom left of your Beekast interface and then on "My account ". Then click on the heading "Security ". Fill in the fields "Old password" and "New ...
The projection mode Make sure that your device is connected to a Tv set or a projector. Read more on the Extended desktop Once your session is ready, click on Live session in the upper-right corner of the session. A new tab will be open next to the ...
Discussion: More collaborations and interactions
The Discussion is the space dedicated to increasing interactivity during your meeting and enabling participation. Contributors can post their messages, comments. Ideal for Q&A sessions! Publish a message Post a message 300-character message Attach an ...
Scoring systems in Beekast
Two scoring systems to engage and evaluate your audience. The Bees and the Points The Bees They are simply a scoring type used to rate the engagement of your audience. It shows the level of participation and interaction of each participant. The ...
How to add a facilitator
Add an facilitator to manage your session while you will be presenting. Adding facilitators is an option available to the Pro version. The facilitator can manage a session: Import/edit/remove slides and activities, start/close activities. moderate ...