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Transfer session ownership

How to transfer ownership of a session to another user?

Session creators can transfer ownership of their sessions to another user within the same organization. This feature makes it easier to manage departures or changes in role while ensuring continuity of projects. The new owner receives all rights and access associated with the session, ensuring a smooth and secure transition.

📝Transferring ownership is a premium feature. See pricing.

Transfer session ownership

From the session in question:

  1. Click the Settings gear at the top of your session.

  2. Stay on the General tab (open by default).

  3. Click the pencil icon next to the owner's name.

  4. In the Transfer ownership window, select the new owner, then click Transfer.

💡Good to know

After the transfer, your role switches to participant, with limited permissions.

Transfer a locked session

When a member loses their license, their sessions stay in their name but are locked: they show the Locked badge and can no longer be edited or run.

When you click a locked session, the Session is locked window opens with two options:

  • Ask for a license (1): an email is sent to the organization's owners and admins asking them to assign you a license again.

  • Transfer ownership (2): select a licensed member of the organization, then click Transfer (3). The new owner gets the session, which is no longer locked.

Transfer a member's sessions when removing their license

When an owner or admin of the organization removes a member's license (Remove license), the window asks What happens to these sessions?:

  • Transfer them to a member (1): choose the recipient, then click Transfer and remove license (3). All of the member's sessions are transferred to them, in a folder named after the former owner, who won't get them back, even with a license.

  • Keep them with [member's name], locked (2): click Remove license (3). The sessions stay with the member, locked, until a license is assigned to them again.

📝 The choice between transferring and locking is available with the Pro and Enterprise plans. With the Free and Plus plans, the sessions are automatically locked.

💡Good to know

  • As soon as a license is assigned to the member again, all of their sessions are unlocked.

  • Collaborators and participants of locked sessions keep their access.

❓FAQ

Who can transfer ownership of a session?

Session creators can transfer ownership to another user within the same organisation.

What does the new owner of a session receive?

They receive all rights and access associated with the session.

Where do I change the owner of a session?

From the session, click the Settings gear at the top of the session, then in the General tab, click the pencil icon next to the owner's name.

Is transferring session ownership free?

No, it's a premium feature. See our pricing.

Why does my session show the Locked badge?

Your license has been removed: you remain the owner of your sessions, but you can no longer edit or run them. Click the session, then click Ask for a license or Transfer ownership.

What happens to the sessions of a member whose license is removed?

With the Pro and Enterprise plans, you can transfer them to another member or keep them locked with that member. With the Free and Plus plans, they are automatically locked until a license is assigned to the member again.

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