From your account, you can view your subscription and organization details, and manage your billing information. If your plan includes it, you can also manage the users linked to your organization.
Understanding your account space
Your account space brings together everything related to your organization's subscription. Its sections are available to all users. It includes:
the Subscription and billing section: current subscription, pricing details, payment method and invoices;
the Access management section: users linked to your organization's subscription, with their roles and access.
To access your account space:
Open the profile menu at the bottom left of the home page.
Click the gear icon to the right of the organization.
How to manage your organization's users?
The Access management section lets you manage the users linked to your organization's subscription.
📝 This premium feature is available on enterprise plans. Learn more in the Administrator Console article.
To access user management:
Open the profile menu at the bottom left of the home page.
Click the gear icon to the right of the organization.
Open the Access management section.
If you have purchased additional licenses for your subscription, user roles and access are managed from this section.
How to view your subscription and invoices?
To access subscription and billing:
Open the profile menu at the bottom left of the home page.
Click the gear icon to the right of the organization.
Click Subscription & billing.
This section gives you access to:
current subscription information and pricing details;
the payment method, which can be updated from this section;
invoices (online payments only).
💡 Good to know
If you purchased your license through our sales team, your invoices are not available online. Our accounting team sends them to you directly.
❓FAQ
Where can I find my invoices?
Invoices for online payments are available in the Subscription and billing section of your account. If you purchased your license through our sales team, our accounting team sends the invoice to you directly.
Can I update my payment method?
Yes, the payment method can be updated from the Subscription and billing section.
Can I manage other users from my account?
📝 Yes, if your plan includes it (enterprise plans), from the Access management section. If you have purchased additional licenses, user roles and access are also managed from there.