This FAQ groups the most frequently asked questions about managing your Beekast subscription.
How do I upgrade my subscription to a higher plan?
Click the Upgrade button in the top right corner of the home screen — or:
Go to My account via the button at the bottom left of the home screen.
Then click the gear icon next to Owner.
You'll find the Subscription & billing option.
On the Subscription tab, on the plan you want, click Upgrade now.
How do I downgrade my subscription to a lower plan?
Follow the same path:
Go to My account via the button at the bottom left of the home screen.
Then click the gear icon next to Organization.
You'll find the Subscription & billing option.
On the Subscription tab, on the lower plan you want, click Downgrade to [plan name].
How do I cancel my subscription?
Go to My account via the button at the bottom left of the home screen.
You'll find the Subscription & billing option.
Click Cancel my subscription at the bottom right.
Then click on Next.
💡Good to know
Cancellation only takes effect at the end of the paid period.
What are the different payment methods for Beekast subscriptions?
You can pay for your Beekast subscription via different methods:
Direct debit (for online payments)
Credit card (for online payments)
How do I view or download my invoices?
From the Subscription and billing section, you can view:
Your current subscription
Your payment method and how to change it
Your available invoices
You can download your invoices and view your payment information directly from Billing section.
💡Good to know
For quote-based subscriptions, invoices are sent by our billing team to the address agreed at the start of the contract.