This FAQ answers the most common questions about managing your Beekast subscription.
How do I upgrade to a higher plan?
Click the Upgrade button in the top right corner of the home screen. You can also go through your profile:
Go to your profile, at the bottom left of the Beekast home screen.
Click the gear icon next to the organization whose subscription you want to change.
In the left-hand menu, click Subscription & billing.
On the Subscription tab, click Upgrade now on the plan you want.
How do I downgrade to a lower plan?
Go to your profile, at the bottom left of the Beekast home screen.
Click the gear icon next to the organization whose subscription you want to change.
In the left-hand menu, click Subscription & billing.
On the Subscription tab, click Downgrade to [plan name] on the plan you want.
How do I cancel my subscription?
Go to your profile, at the bottom left of the Beekast home screen.
Click the gear icon next to the organization whose subscription you want to cancel.
In the left-hand menu, click Subscription & billing.
Click Cancel my subscription at the bottom right.
Click Next to confirm.
💡 Good to know
Cancellation only takes effect at the end of the period you have already paid for. You keep access to your plan until then.
Which payment methods are accepted?
For online payments, you can pay for your Beekast subscription by:
direct debit;
credit card.
How do I view or download my invoices?
In the Subscription & billing section, you can:
see your current subscription;
view and change your payment method;
view and download your invoices.
💡 Good to know
For quote-based subscriptions, our billing team sends invoices to the address agreed at the start of the contract.