F.A.Q. How does it work?
First connexion
What is Beekast ?
Beekast is a tool that allows you to animate meetings/events/trainings via several types of activities (Brainstorming, Icebeaker...), while including slides and other documents.
Beekast is a web application, there is no application to download on the Apple store/Google Playstore.
To access Beekast, you just need to connect to https://my.beekast.com/signin, from a browser (Google Chrome, Mozilla Firefox, Safari, Microsoft Edge).
Beekast is accessible on computer, tablet and smartphone.
Is it possible to try the tool ?
Yes, you can discover the Beekast tool with our 7-day trial satisfied or refunded ! You can test one of our offers during 7 days, for more information, click HERE.
How many participants can I host per session ?
The number of participants you can host per session depends on the Beekast subscription you have.
If you have a FREE subscription, you will be able to host 3 participants, including the facilitator.
To find out your offer, click on your profile, then go to My account and click on the Subscription and billing section.
Consult the details of our offers.
How long do I have to validate my email address ?
When you create your Beekast account, you have 7 days to validate your email address. After this period, you will not be able to access your Beekast account.
You will have to re-login to your account and send back the confirmation email, then click on the link sent to your email address.
How to change the language in Beekast ?
To change the language, click on your profile, then select the desired language.
Only the interface language will be changed.How do I add a facilitator to my session ?
To a facilitator to your Beekast session, go on Settings and then click on Facilitator.
Enter the email address of the Beekast account of the person you want to add as a facilitator. Your facilitator must have a Beekast account in order to facilitate your session.
Learn more about adding facilitators…
Using Beekast
How to get the public link or the session code and send it to the participants ?
To access the public link or the session code of your session, click on the Padlock at the top left of your session.
You will find the public link of your session, you can copy it by clicking on the Copy the link icon on the right and send it directly to your participants.
You can also invite your participants by email by clicking on the Invite participants icon on the right, you will then have to enter the email address of each participant.
The session code is a unique code generated automatically when the session is created. You can communicate it to your future participants so that they can join your session.
They will need to go to the beekast.live platform and enter the code you provide to access your session.
How do I change the session code ?
Click on the Padlock icon in the upper left corner of your session. You will be able to randomly generate a new session code by clicking the Generate a New Session Code icon to the right of the session code.
How can I project and moderate my session at the same time ?
To project and moderate the same session, we recommend that you use the Extended desktop. This feature allows you to connect your computer to a second monitor/projector to project your session.
Your moderator screen page will not be visible to your participants. You will be able to moderate the discussion area, pass slides, etc.
To help you, you can go to Extended desktop tutorial.
How do I view messages on the projection screen ?
To display a message on the projection screen, go to the Messages tab on the right of your session. Then click on the Project icon at the top right of the message you wish to project.
See our tutorial on Projecting a message.
Can I reset my session ?
As the session owner, you have the ability to reset your session.
To do so, go to the Settings at the top of your session, then click on the General section. Click on Reset your session, then validate by clicking on Reset.
How do I export the data I recorded during the activities ?
Click on Result at the top of your session, you will have the choice to generate either the Report (Word format) or the Statistics (Excel format) of your session. Click on the desired document, and it will automatically download (this may take some time depending on the size of the document).
I lost my password, how do I reset it ?
To reset your password, go to https://my.beekast.com/signin, click on "Forgot your password ?”
Then, enter your email address, and click on Send. An email requesting a password change will be sent to that address. Follow the instructions to reset your password.
I still have access to my account, how do I change my password ?
Click on your profile on the top right of your session, then click on My account, then on Username and password, you will be able to change your password !
How do I reset the results of an activity without deleting it ?
To reset the results of an activity while keeping the activity intact, click on the 3 dots at the top right of your activity, then click on Reset. A message will appear asking you to confirm the reset.
How do I delete a session ?
To delete a session, go to the My Sessions page, click on the three small dots to the right of the session you wish to delete and click Delete. Only the owner has the possibility to delete a session.
Be careful, any deletion on Beekast is final.
Access and security management
Does Beekast use my data ?
Absolutely not! According to our TOS, your data belongs to you. We do not use it. It is important to note that the protection of your data is your responsibility when using the means we provide you with.
Who can access my session ?
Anyone with or without a Beekast account to whom you give the session code or public link. To increase the security of your sessions, we recommend that you generate a new code and use the session access restriction features.
How do I know who is in my session ?
In the Participants tab, you can find the complete list of people who have logged in to your session: in green the people currently present, in grey the people who have logged out.
Why are my colleagues called Bold Hedgehog or Happy Unicorn?
When you create a session, the default login mode is Avatar mode to anonymize the identity of participants. With this mode, your colleagues can access your session with or without a Beekast account. You can change the identification mode of your participants by clicking on Settings at the top of your session, then on the heading Connections and security. You will then be able to choose between the Email, Avatar, and Username identification modes (the user mode is available from the Pro package).
Why are my colleagues called Bold Hedgehog or Happy Unicorn ?
When you create a session, the default login mode is Avatar mode to anonymize the identity of participants. With this mode, your colleagues can access your session with or without a Beekast account. You can change the identification mode of your participants by clicking on Settings at the top of your session, then on the heading Connections and security. You will then be able to choose between the Email, Avatar, and Username identification modes (the user mode is available from the Pro package).
Is it possible to deactivate the random names and ask for the name of my participants ?
It is not possible to ask for the first and last name of your participants, we suggest you use the email identification mode, for this they must have a Beekast account.
You can also choose the username mode, we suggest you specify beforehand to your participants that you want them to enter their first and last names.
Can I delete a person from my Participants list ?
No. You cannot just remove access to a person, nor can you remove them from your list of participants. If you notice that an unwanted person is present in the session, we invite you to set up at least one password and to communicate it to the desired participants.
I have already given my participants the link to my session, but I don't want them to access it straight away. How can I do this ?
You may need to share the links to your session well in advance, but you don't want your participants to go and look at it too soon.
The trick is to close your session. You will still be able to access it to continue preparing it, but anyone else will be told that the session is not yet open!
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